Shipping policy

Shipping Policy

Thank you for shopping with CartClick.US! We are committed to providing you with the best shopping experience possible. Please read our shipping policy below.

Order Processing

All orders are processed within 1–3 business days.
Orders are processed Monday through Friday, excluding holidays.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Shipping Times

Estimated delivery times are:

United States: 7–15 business days
Canada: 8–18 business days
International: 10–25 business days

Please note that delivery times are estimates and may vary due to customs, weather, carrier delays, or high order volumes.

Shipping Costs

Shipping costs are calculated at checkout unless otherwise stated. We may also offer free shipping promotions from time to time.

Order Tracking

Once your order ships, you will receive a tracking number via email. Please allow 2–5 business days for tracking information to update.

Incorrect Address

Customers are responsible for providing the correct shipping address. If an incorrect address is entered, please contact us immediately. Once an order has shipped, we may not be able to change the delivery address.

Lost or Delayed Packages

If your package is significantly delayed or appears lost, please contact us at colewilliamschmelzer1@gmail.com. We will work with the shipping carrier to help resolve the issue.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging so we can assist you with a replacement or refund.